Amazon Basics UPS Battery Backup & Surge Protector 400VA/255W, 6 Outlets, Standby Uninterruptible Power Supply, for Power Outage Protection, Compact, Black

It works great
The setup was easy. Four of the sockets use the backup power, the other four don’t. So I hooked up just the necessary things for backup: My PC, monitor, and router. Then I pulled the plug out of the wall. There was no interruption whatsoever – everything just kept running. It said I had 26 minutes of battery time. So I’ll break that down, because so many people want a time estimate. I bought the 600va/360w version.
My PC was built to be low power consumption. I estimate it consumes 150w, maximum, and much less when idle. The monitor is a medium-sized 1080p monitor. I am guessing it takes 30w. That’s a blind guess. The modem, maybe 15w. So that’s less than 200w, and I get 26 minutes running time. Your desktop PC probably uses a bit more power. I’m on a circuit that blows frequently, so I only need a short time while the circuit is reset. So if you’re only supporting a router/modem, it should last a very long time. It is apparent to me that many of the unhappy reviewers are need a commercial-grade solution and are expecting much more power and features than this simple, inexpensive UPS has. The unit is rated at 360w. As you approach that maximum, efficiency will drop and your run time will be greatly reduced. Keep it to 200w or less, if you want good efficiency.
Don’t try putting a ‘fridge or a microwave on this little guy. It isn’t made for that. A normal laptop might get a few hours out of this. Most desktop PC’s use more power than mine does, especially a fancy gaming rig or software engineer’s station. If you have a mighty computer, you won’t get much more than time to shut it down gracefully. A more modest computer might last 15 minutes or more. Please keep in mind these are my amateur estimates.
There is software. Check under the product info on the Amazon page. I forget which tab it is under, but there’s a link. Plug the supplied cable into your computer to configure the unit. Install software. It will ask for a username and password. Both are “admin” until/unless you change them. You don’t have to use the software. It just lets you tinker with settings and see the battery time and load. Handy for experimenting with different loads.
No complaints, it’s doing just what I hoped it would do. Hope this review is helpful to some.

600VA 360W version great for short sudden interruptions in power
I’m in an area where short but very sudden interruptions in power take place. My laptop has battery backup, but these very brief power outages tend to take down my modem and separate monitors (these are now plugged into the surge protector). And it can take several minutes for the modem to restart. I just got my first genuine test to verify the surge protector works. Three very sharp, quick but brief power outages in a time frame of one minute. I could hear the surge protector “click” in each time. The ceiling lights dropped out briefly, but my modem did not go offline. My monitors did not drop out either. This surge protector kicks in FAST. Just what I need.

False Advertising for the “AmazonBasics, $75,000 Connected Equipment Guarantee” – What a Joke
We installed a WiFi network at my place of business and were looking for multiple UPS’s for each of our switches and WiFi Access Points. When looking for what device would work best I came across this Amazon Branded piece of equipment. The price was fair and I really like their, “Backed by an AmazonBasics limited 1-year warranty, including the battery; $75,000 connected equipment guarantee” – the last bullet in the description.
This warranty is a joke. We had a power surge in our building and most of the UPS’s worked as intended, however there was 1 that did not. All the equipment connected to it was fried after the surge and no longer works. Over $900.00 of equipment was destroyed (all of which was ordered from Amazon). I just wanted a credit I could, gift card, something! I had serial numbers and images of the equipment and everything. I immediately contacted customer support and told them that I wanted to submit an issue/claim under the “Backed by an AmazonBasics limited 1-year warranty, including the battery; $75,000 connected equipment guarantee.”
I had to continue to reach back out to Amazon Customer Support 3+ times, each time they told me someone would follow up with me within the next 3-5 business days on my warranty claim. I spent a total of 4-5 hours (spread out over multiple days) of my time emailing, chatting over the phone, sending pictures, chatting online and still nothing has happened. I have continually been ignored and have been given false promises of, “I will PERSONALLY call you back on (x) date to follow up with you on this issue.” Then, after no phone call or follow-up, I would email them back, only to have a different person respond and tell me to call Amazon Customer Support (which means I would start from scratch and have to tell my story all over again and go through the same steps). The continuous false promises and disregard (whether intentional or not) is beyond frustrating – especially when you buy the device because of the warranty that is promised.
I am a regular user of Amazon services, but I’m very disappointed with the way this situation was handled and I feel that I have wasted my time and have been ignored multiple times.
Not a product I would recommend buying.

Very happy with this works great

It seems like a solid unit. These are actually built by Cyberpower, which uses the Cyberpower Powerpanel program to connect to Windows.
The courier Intelcom delivered this to the wrong house. Thankfully, amazon was able to send a 2nd one out and I didn’t have to fight with them or anything!
It can be set up to turn off your pc automatically after a power outage, after it turns your pc off it will also shutdown the UPS about a minute after. Once power comes back on the UPS will automatically turn back on and if you have your PC setup accordingly in the BIOS your PC will also turn on automatically. One thing about this unit is if the battery of the UPS goes to 0% it will not turn back on automatically. But you shouldn’t be draining it to 0% anyway.
However, on my UnRaid server, I could not get this functionality to work. I can get it to turn off the server but not shutdown the UPS; as a result, I would have to manually turn on the server. It recognizes the UPS; I tried built-in UPS functionality and NUTS for the server, but neither worked. It works perfect on Windows though. I get about 50 mins of runtime on my PC if idling or browsing the web.
Id recommend this UPS as long as your not wanting it to shutdown and restart non-windows servers, for anything windows it works great.

Just received this UPS, so this review is not about durability and longevity. I wanted to post this info as I could not find anything on this topic before purchasing so I took a chance. Long story short, the communication protocol is compatible with the APC daemon, so it is compatible with servers such as Unraid and others using the APC daemon. I would presume it will also communicate with APC made software (or any other UPS utility using the APC daemon) running on a PC in case people don’t like Amazon’s software solution (I saw some complaints on this).
The UPS itself is running perfectly so far, no complaints.