Moen White Flo Smart Water Leak Detector, Water Sensor Alarm for Home, 3-Pack, 920-005
Original price was: $ 129.99.$ 113.31Current price is: $ 113.31.
Price: $129.99 - $113.31
(as of Mar 30, 2025 15:36:31 UTC – Details)
Safeguard your home from water damage, leaks, and moisture with the Moen Smart Leak Detector. Designed for versatile placement, this compact sensor can be positioned anywhere water leaks may occur, such as basements, laundry rooms, or under sinks, providing round-the-clock monitoring. Equipped with advanced detection technology, it identifies issues caused by fixture malfunctions, excess humidity, or extreme temperatures. When a problem arises, the Smart Leak Detector sends instant alerts via the Moen Smart Water Network App, triggers an audible alarm, and activates a blinking LED warning light for immediate awareness. For whole-home protection, pair it with the Flo Smart Water Monitor and Shutoff to detect leaks and automatically prevent water damage. Stay ahead of potential problems and protect your home with Moen’s smart water technology!
PROTECT YOUR HOME FROM WATER DAMAGE: Can be placed in the home wherever there is a risk for potential water damage, such as a flooding basement, washing machine leak, hot water tank failure, etc.
24/7 PROTECTION: Smart technology detects leaks to help reduce the risk of water damage by providing 24/7 monitoring
REAL-TIME NOTIFICATIONS: Connects to the Moen Smart Water Network App to notify you of moisture through notifications to their smartphone. The Moen Smart Water App can also be customized to monitor moisture levels, humidity, and temperature.
WHOLE HOME PROTECTION: Offers the ability to use and connect multiple detectors for whole-home protection. Available in single or multi-packs, providing the opportunity to achieve home water management on any budget
COMPATIBILITY: Use the Smart Leak Detector as a standalone monitoring device or connect it to the Flo Smart Water Monitor and Shutoff (sold separately) for whole-home protection
REMOTE SENSING DISC: Includes an extension cable with Remote Sensing Disc that can extend up to 48 inches, making it perfect for reaching tight spaces like under a washing machine or next to a dishwasher.
CONNECTION: Wi-Fi is needed to connect to the Moen Smart Water Network App, but not dependent. If the Wi-Fi is down, the device will audibly notify you, and the LED will flash red to alert the homeowner.
BATTERY TYPE: CR123A – 3-volt lithium metal battery that lasts up to 2 years
WARRANTY: Includes a 1-year warranty
Customers say
Customers have mixed experiences with the water leak detector’s functionality, with some reporting it works well while others find it fails intermittently. The battery life and connectivity receive negative feedback, with multiple customers reporting dead batteries and connection issues. Setup experiences are mixed, with some finding it very easy to set up while others struggle with the process. The app quality, sound level, and value for money also receive mixed reviews, with some appreciating the notification alerts while others report false alarms, and some considering it a worthwhile investment while others say it’s not worth the money.
AI-generated from the text of customer reviews
10 reviews for Moen White Flo Smart Water Leak Detector, Water Sensor Alarm for Home, 3-Pack, 920-005
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Original price was: $ 129.99.$ 113.31Current price is: $ 113.31.
Nautictalk –
Works well with a connection caveat
I just installed 12 units in my house. As a background, I had a different brand installed in my house and second home. All worked well. After a year or so, my wifi was upgraded at my house. Now I coukd not reconnect the units to the wifi in my house. But the units continued to work at my second home. So, after not having leak detectors for some time, the hose on our dishwasher broke and was flooding our kitchen. Luckily I was right there when it happened and shut the water down, which brings me back to how important leak detectors are. So after searching, I decided on the Moen. I easily installed all 12 Moen units. One did come with a dead battery. The issue I see that many have is that these units have to connect up to Wifi 2.4 and not your general 5.0 wifi. And some wifi appliancees out there are pretty âpickyâ on which 2.4 works. Thatâs my experience. These Moen installed easily, as my 2.4 wifi worked well with them. My experience has been some brands will work with my wifi and others wonât. Iâm lucky with the Moen.I also tested one by purposely putting a very slight film of water around a detector. And it worked flawlessly by sending an alert. I also liked the app very much. Gives you the temp and humidity. And you can set the type notifications and what info.So far Iâm very pleased. Just be aware of those who had trouble connecting or staying connected. Comes down to the quality of their Wi-Fi. Like I said, some brands will work for you, and others wonât. Iâm happy.
wtc –
Do not like ……update…I hate it all…swapping for a D-Link system
I love these devices but I hate the cost cutting of batteries only. In theory, you put these were water can leak but you would not notice in time. These would go under counters, in attics, in washrooms, and other areas that often are difficult to reach. I would pay double the price to have an AC adapter option. Exactly 1 year into my install the batteries are failing and the batteries are expensive and not environmentally friendly to dispose of batteries. The battery cost and hassle of replacing and buying batteries every year makes this product less than it could be. Ideally, it is better on AC. If you lose power, the device cannot talk to the wifi so the only reason for the batteries is bottom line cost and agency approvals. It was a marketing decision….not an engineering decision. I would buy another 3 pack and pay the additional cost of having the AC option.2/24I am done. I have come to hate the Moen design. The base unit does not sit flat in a cabinet and when you use the expensive cord it also does not sit flat. Where you put these devices is subject to disruption so the sensors are always getting moved which the design should expect but not with Moen. If you bump the cradle the connection to the sensor wire is lost and you will never know. The battery life is more like 8 months at most and I have had these long enough to prove it. The alarm volume is a joke. You cannot hear it 30 ft away unless the home is completely silent. How ridiculous to make an alarm and make it so quiet that if it is in a cabinet closed then no one will hear it beeping. I am moving to a D-Link that is a different setup and after Moen I can see why the D-Link makes sense and cents. It uses a hub that plugs into AC and has a “screaming” loud alarm. The Hub supports up to 24 sensors making the D-Link similar in price for the first 2 sensors but you saves hundreds of dollars if you need 6 or more. With the new system, you take a $25 sensor and place it on the floor of the cabinet, pan, or wet area floor. No mounting, no harness. The sensors link to the hub and that links to an app on your phone.
Earthshineguy –
Works great but…
I have 9 of these. They work great and even send you an email if there is a Temperature, Humidity or water sensor out of range. My only complaint is that the battery does not last that long. I’m guessing every 6 months they need to be replaced and it is not a standard off the shelf battery however I think I pay around a dollar a piece for the battery.
Sammy J. Thomas –
Moen stands behind its product
When I received the 3 pack, one of the batteries was dead and a second was about to die. One of the units would not work. I reached out to the support group, and they sent me a replacement unit and reimbursement for the batteries. No fuss, and the units now work great.
Kit –
Awesome product, but pairing instructions could be better
These leak detectors are awesome! Our plumber highly recommended this system. But we did encounter frustration pairing the system to our network so that we could receive cell phone alerts when a problem was encountered. As a former head of quality I would fail the video provided by Moen. It is confusing and doesn’t show all steps. Fortunately the Moen Flo technician we reached on the phone was awesome and got us on track.We have Android phones. The video instructions tell you to skip the pairing steps. We found out we had to go through them. You must use your wireless to link to the leak detection device (use the address provided): it will indicate that there is no Internet signal. Then click on “Retry” and your device will show that the firmware is being updated. Then you will be asked to link to your home wireless router and for a password. That should do it.Again, besides the frustration of pairing these are excellent devices that track leaks, temperature, humidity, and battery status. We are about to have installed a Flo device that can automatically shut off water to the house if a leak is detected from our installed devices or if it senses an anomaly. Having lived through issues with leaks, we are excited to have this system.
Barry S –
As an add on to the Flo sensor it works great going around the hole for our sump pump. Very sensitive so when testing just make a spot damp. It will keep going off until dry lol
RedVortex –
Took me only a few minutes to get everything setup and working. I’m monitoring for water leak and temperature in the garage during winter in case of freezing. I’m also monitoring temperature/humidity and water leak in the basement near the water heather and the main entrance. I spilled water in the garage near the sensor the other day and I immediately received the SMS alert and app notification of a water leak. Great stuff, I highly recommend it, I’m less stressed about water leak and winter freezing the pipes because of a heating system failure now that I have this that can monitor both and alert me through multiple means (sms, email, phone call, app notification). Their system can also alert you if the devices did not report to their system recently so you know something failed or is not working or you have a power loss, good job Moen !
Mertol –
Unfortunately app does not work in UAE so I had to return them.
Ignacio Arellano –
SE INSTALA FACILMENTE Y LA APP FUNCIONA DE LO MEJOR
Paul Wilson –
After reading good reviews of this product ordered a box of three. The instructions, received upon arrival said “download associated app before unpacking” .Went to Google playstore. App “not available in your region”. Huh? Tried using another device. Same. Went to company website. Very unhelpful, and trying to find email contact almost impossible. After 30 mins tracked one down. Fired off email. 24 hours later no reply. Resorted to social media. At last a response: “Android App only available in US and Canada”. Well what a waste of time that was. Product therefore almost useless and returned. Luckily the seller was superb and understanding and refund easily obtained.So don’t buy if you want the product to work with the android app!!