Zulay Kitchen Powerful Milk Frother Wand With 2 Duracell Batteries – Ultra Fast Handheld Drink Mixer – Electric Whisk Foam Maker for Coffee, Lattes, Cappuccino, Matcha, Hot Chocolate & Creamer – Black

Amazing product, and even more AMAZING Customer Care Team!
I don’t normally write reviews, however I can’t not mention the ABSOLUTELY AMAZING Customer Care experience I had with these folks.But first, In review of the product itself, which is the ‘Executive Series Black Milk Frother with Black Holster Stand’. This is my first ‘frother’ purchase, and I must say I was skeptical at best to try it, but I opted to purchase it anyway because of all the great things the company stands for. I figured, how good could it really work?! Well, as a matter of fact, it worked quite wonderfully! Within just a few seconds / pulses of the frother, you have beautifully frothed contents. It is simple to operate, with one hand, and just the simple push of a button. (I imagine I could even make whipped cream without dragging out a stand mixer.) The batteries, (2 AA – not included), were simple to load. And, there is a battery pull ribbon so you can also remove them easier, if you utilize the pull ribbon and thread it between the batteries. This device quickly became part of my weekend coffee routine, and I also purchased a lesser model to bring to work. (This ‘Executive’ one, has a holster stand, which looks nicer, and seemed to cradle the frother, instead of hooking it into the holder.)I was so happy with the frother, I was sad that one day it seemed to not be working quite as well. I thought .. hmm, maybe the batteries need to be changed? I changed the batteries, and was still experiencing it not really working. (I would press the button, but it didn’t start frothing right away, and then seemed less powerful in a way when it did start. But, it did still froth.) After a second day of experiencing the same thing, I reached out to Zulay. They are gracious enough to have ALL of their contact information printed directly on their box, underneath all of the beautiful information about the company, and where / how it began. It was on a weekend, so I chose to send an email describing what I was experiencing, and asking their advice. Based off most recent attempts at Customer ‘Service’ with other companies, I didn’t really expect to hear back. Not only DID I hear back, but I received an email from a human, not just a system-generated response with canned information. They expressed their concern for my item not working, and assured me they would make it right if given the opportunity. They wanted to confirm my order, to make sure they had the same model in stock. Within hours, they sent me a link to replace my item, and would ship it directly to me, no questions asked. No need to return the inoperable item, no need to do anything but literally click the button and wait for it to arrive.My replacement arrived, and it was the exact model I purchased. It was brand new, wrapped in package .. not some refurbished item. And, much to my shock and appreciation that almost NO ONE does this anymore, there was a hand written card included in the package thanking me for giving their family run business a shot. Well, I thank YOU for sharing YOUR family with us, and for making me feel a little like a piece of yours!I would highly recommend this product, and would certainly purchase it, or others, in the future. I would certainly also be comfortable gifting this item.Enjoy!

Winner until it isn’t! Lasted just over a month.
Last Update: After working with this company and experiencing their excellent customer service and warranty service, I have raised my rating to 5 stars. A replacement frother came this week with a kind note and a bonus mini frother. The replacement works wonderfully and I think my original just had a defect. It happens. Buy with confidence – this seller has a great product that they stand behind.Update: Have this about 5 weeks and it now doesn’t want to spin at all. If I fiddle with it long enough, I can get it to spin for a few seconds. Really disappointed as I thought I had found a product that would become a favorite.Original: When I opened and first used this I was ecstatic. It has a lot of power and I loved it’s ability to fully mix my coffee and creamer and froth it. In fact, it has so much power I had to fill my cup a bit less to not send liquid flying! That said, in just 2 weeks of use it is making a whirring sound when using it and the spin is erratic. Maybe this one is just a fluke and not representing the typical build and function. I am really disappointed as I was actually going to purchase a back up based on the initial presentation. Couldn’t go less than 3 stars as if it would continue to work like it did at first use it would be perfect.

Makes My Coffee Feel Fancy!
This little frother is a game-changer! It’s super easy to use, and in just a few seconds, it turns my coffee into a latte-style drink with creamy, foamy goodness. Works great for matcha, protein shakes, and even mixing hot chocolate too!

Cumple con su función, aunque no tiene mucha fuerza. Para un de vez en cuando está bien. Siento que le falta potencia. Tal vez sería mejor un eléctrico en lugar de este de pilas. Aún así le doy 5 estrellas porque no funciona mal. Y me he hecho un muy buen y espumoso café lechero.

Llego a tiempo, el color me encantó, super fácil de usar!!! recomendado al 100

Compacto y muy práctico.