Sony Addresses BURANO Color Reproduction Issues with Free IR Cut Filter Replacement

Sony has officially responded to a common complaint from BURANO users – color inconsistencies under strong lighting, commonly known as IR pollution – by offering a free IR cut filter replacement.

Ever since the BURANO launched, many users in the global production community have voiced concerns about unwanted color shifts—particularly a green cast—when shooting under intense sunlight or studio lights. Today, Sony is taking concrete steps to resolve this with a newly developed infrared (IR) cut filter designed to improve color fidelity in these harsh lighting environments.

BURANO IR cut filter replacement free of charge

The IR filter replacement is completely free of charge (including parts and labor) and will be available through May 31, 2026, on a first-come, first-served basis. BURANO owners are encouraged to reach out to their local Sony service center to schedule the replacement. Units that already feature a visible protrusion on the upper part of the front optical filter component are confirmed to have the improved IR cut filter pre-installed and do not require service.

What to do: get BURANO IR cut filter exchanged for free

For BURANO users based in Europe and the UK, Sony requests email inquiries be sent to [email protected] with the subject “Burano IR Cut Filter Exchange”, including the user’s account name and camera serial number. Support is also available by phone at +44 (0) 203 901 5558, Monday through Friday, 9:00–18:00 CET.

Reminder: Sony BURANO firmware v2.01 is out

In case you missed it, Sony also recently released the long-anticipated v2.01 firmware for the BURANO, we reported about it here.

In case you missed our full Lab Test of the Sony BURANO, head over to the article here.

Have you experienced color issues with your BURANO in strong light? Will the new BURANO IR cut filter and firmware v2.0 resolve your workflow challenges? Let us know how this affects your future shoots in the comments below.